FAQ

  1. Is SUBWAY® Restaurants a publicly listed company?

    No, the SUBWAY® chain is a privately held company and is not traded on the stock exchange.

  2. Are all SUBWAY® Restaurants franchises? Are there company-owned ones?

    Out of all the SUBWAY® Restaurants, there is only one company-owned unit. It’s operated as a testing facility by our Research and Development Department. All the rest are franchises.

  3. What support does SUBWAY® Restaurants offer its franchisees?

    SUBWAY® Restaurants provides a wide variety of support services to its franchisees, including help with store design, store set-up, and continued training and marketing assistance. To find out more, go to our Own a Franchise section.

  4. What are the advantages of a SUBWAY® franchise?

    A franchise facilitates entrepreneurs to establish their own business undertaking quickly and effectively. SUBWAY® is a known product and an established brand, working with a proven operating system. Franchisees benefit from the procedures and structures already in place, as well as both local and international support.

  5. How much of an investment is required to open up a SUBWAY® Restaurant?

    SUBWAY® Restaurants has one of the lowest start-up costs in the restaurant industry for franchise chains. While the numbers depend on many factors, such as location and size of the restaurant facility, the costs range starting from US$130,000 which includes the initial franchise fee of US$10,000 for the first outlet and subsequent franchise purchase for the next outlet(s) is US$5,000.

  6. What does the franchisee training program cover?

    To provide new franchises with a good foundation in the business, each franchisee candidate is required to perform 40 hours in-store training at a local SUBWAY® store prior to attending a two-week training course. For Singapore, this training takes place in Brisbane, Australia or in Milford Connecticut, U.S.A. The training includes methods of operations, business concepts and basic management skills. After time is spent in the classroom, franchisee candidates move to on-site locations at local SUBWAY® Restaurants for "hands-on" experience. At the end of the training, participants must pass a comprehensive exam before becoming a SUBWAY® Restaurant franchisee.

  7. What is SUBWAY® Restaurant's target market?

    The SUBWAY® chain's target market is adults between the ages of 18 and 49 who take into account quick good-tasty meals options. Also, the SUBWAY® chain wants to increase its "consideration set" among frequent fast-food consumers who lead an active lifestyle and are seeking a balance of nutrition, taste, and value.

  8. Who are SUBWAY® Restaurants' competitors?

    Our competitors are all fast-food chains, including McDonald's, Burger King, Taco Bell, KFC, Delifrance and Au Bon Pain, as well as local fast food options.

  9. What are the future goals of SUBWAY® restaurants in Thailand?

    SUBWAY® restaurants' goal is to be ranked the number one restaurant by consumers and number one in restaurant count in every market that we serve.

    Besides building on its strong position in both taste and freshly made quick service food, SUBWAY® restaurants in Thailand is aiming to have the leading number of franchises for quick service concepts in the country.

  10. To ensure food safety in its restaurants, what steps does SUBWAY® Restaurants take?

    Gloves are required to be worn during all food handling procedures. Also, all franchises are provided with detailed information on proper food handling procedures in order to properly train their crew members.

    Topics that are covered include proper hand washing and glove-use procedures, and food rotation. Food is prepared fresh daily and temperatures are monitored regularly.

  11. How can I learn more about the nutritional values of the food at SUBWAY® restaurants?

    SUBWAY® sandwiches are a healthier alternative to traditionally greasy fast food. The SUBWAY® chain is proud to be able to provide the tools necessary for health-conscious consumers to make educated and informed decisions about what to eat with nutritional information that is available on our Web site and in our restaurants.

  12. What is the SUBWAY® brand's most popular sandwich?

    Tuna, Ham and Chicken Teriyaki are some of the SUBWAY® brand's most popular sandwiches here in Thailand. It varies depending on the season, the current promotion and location.